Shop Policy

Custom Orders:
All custom orders will be completed once a full payment has been received.
Payments accepted are: American Express, Discover, MasterCard, Visa and paypal through this website only.

Due to the nature of the items, all wood may vary in shape, size and color.

Please allow 1 to 2 weeks for processing time for all custom orders. This does not include shipping time. This varies depending on the season. If you need a custom piece ready by a specific date, please message me ahead of time.

Shipping:
All ready to ship items purchased from the shop are shipped within 1 to 3 business days of placing your order (usually Mondays/Wednesdays). Exceptions are items that are preorders, please see listing description for shipping information.

Allow 3 to 5 business days for USPS first class mail. Upgrading to USPS priority mail is an option for US orders only.

Tracking numbers are sent through email once order has been shipped. Please keep in mind delays can happen once package is in the hands of USPS.

Shipping times for International orders vary. Check tracking numbers for updates.

Returns, exchange and cancellations are not accepted for all custom and handmade items.

This policy is effective as of 28 July 2020.

Privacy policy

Your privacy is important to us. It is Reinamor’s policy to respect your privacy regarding any information we may collect from you across our website, https://reinamor.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 28 July 2020.

Terms & Conditions

By accessing the website at https://reinamor.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Reinamor’s website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.

The materials on Reinamor’s website are provided on an ‘as is’ basis. Reinamor makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Reinamor does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

In no event shall Reinamor or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Reinamor’s website, even if Reinamor or a Reinamor authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Reinamor has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Reinamor of the site. Use of any such linked website is at the user’s own risk.

Reinamor may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

These terms and conditions are governed by and construed in accordance with the laws of Mississippi and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

This policy is effective as of 28 July 2020.